I would like to take this opportunity to thank Cool Coolers for the speedy and professional isntallation of Water Coolers throughout our UK Business Centres.
The engineers were courteous and professional at all times, clearing and removing any debary as they worked.
Once again thank you very much for such a professional service.
Cool Coolers installed machines for us directly to the existing water supply. A representative from the company visited, who was extremely helpful and a site survey was carried out.
The workmanship was excellent. The work took a little over a day to complete with very little disruption and, wherever possible, there is no surface pipework. We no longer have to worry about ordering bottles of water as it is 'on tap'. The Health and Safety issue of staff listing bottles of water has been eliminated and we are saving on the costs of our water.
I would have no reservations in recommending Cool Coolers to another organisation.
We have recently had a point of use water cooler installed by Cool Coolers. I would like to commend their service. The installation was perfect; the engineer was very good, leaving no mess. All the staff have been helpful, friendly and nothing has been too much trouble. And the coolers look great! Very impressed.
At Barchester we have used Cool Coolers to supply and install mains fed water coolers in our care homes for over four years. The service we receive has always been of the highest standard and very efficient and the installations are always carried out without any disruption to our day to day running. The water coolers are located throughout our care homes all over the UK, ensuring our residents and staff has easy access to cool water throughout the day.
We at Barchester would highly recommend Cool Coolers to any company considering installing mains fed water coolers.
We required 10 new POU machines installing. Initially however there was a need to obtain 4 bottled water machines at very short notice, Cool Coolers was the only company able to meet our requirements.
When it came to installing the POU machines, the workmanship of the installation engineers was first class. There was a minimum of disruption to our business and all 10 machines were installed in one day.
I personally have worked closely with Cool Coolers on this project and have found them to be extremely helpful, professional and very committed. Nothing has been too much trouble, and they have made sure that all agreed deadlines were met.
I would recommend Cool Coolers to any company who are looking to install these machines. Their enthusiasm, professional approach and after sales service is exceptional.
I would like to thank you all for the fast, efficient and friendly service that I have just experienced from your company.
From the first phone call to the installation and beyond I have received excellent service from all of your staff. The engineer who came to install the machine did so with no inconvenience or disruption to my business, leaving the area clean and tidy.
The after-sales customer care follow up call to make sure everything was working and that we had no problems, was a refreshing change. We have also taken advantage of the regular cup order system that is tailored to our needs.
I will be recommending Cool Coolers to all my contacts.
Having dealt with Cool Coolers over the past three years I can only speak highly of that. We made a decision to swap our water cooler supplier to Cool Coolers as our previous supplier simply did not perform in terms of customer service and caused endless problems and increased Administration.
The level of service provided by Cool Coolers is second to none, as is their very smart looking point of use water cooler.
On the rare occasion of something going wrong, the engineer's approach is to put things right quickly, swapping out the machine for a new one if needs be. Cool Coolers are the only supplier our company would consider using in the future.
I felt that I just had to write to compliment your team. Your engineer came on Friday to fit a new cooler this being the day after I had rung your office to ask for the extra cooler.
Cool Coolers have served us very well over the years. The staff are well trained, well turned out, very friendly and extremely helpful. The regular cup order is an excellent service and very flexible. Any problems are dealt with promptly.
We appreciate seeing the same service engineer on site; he knows the site well and can be left to follow his routine unaccompanied, he always leaves the site clean and tidy.
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